Refund policy
REFUNDS AND CANCELLATION POLICY
Progreso Kite & Wing Center
Last Updated: June 15, 2026
At Progreso Kite & Wing Center, we are committed to providing safe, high-quality experiences. By booking a lesson, course, or purchasing products through our website, you agree to the following terms and conditions.
Lessons and Bookings
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All lesson bookings are subject to availability and suitable weather conditions.
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Cancellations made by the customer at least 48 hours before the scheduled lesson may be rescheduled at no additional cost.
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Cancellations made less than 48 hours before the scheduled lesson are non-refundable.
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If weather or safety conditions prevent the activity from taking place, Progreso Kite & Wing Center reserves the right to reschedule the session for a later date at no additional cost to the customer.
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No refunds will be provided for partially used lessons or participant no-shows.
Products and Equipment
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We accept returns of new and unused products within 14 days of delivery.
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Returned products must be in their original packaging and in perfect condition.
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Shipping costs associated with returns are the responsibility of the customer unless the return is due to an error made by Progreso Kite & Wing Center.
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Returns will not be accepted for products that have been used, damaged by the customer, or show signs of wear and tear.
Return Requests
To request a return or obtain additional information regarding refunds and cancellations, please contact us at:
